We offer a variety of contact methods for customers, here's how:

via Phone: (818) 855-9495 est. wait time: Instant M-F 8am-5pm

via Email: Support@ToroeEyewear.com est. wait time: 12-24 Hours (M-F)

via Website: Live Chat est. process time: Instant

U.S Military, Law Enforcement, & First responders

Some Exclusions may apply. U.S Military, U.S Law Enforcement, & U.S First Responders are eligible for [25% OFF] pricing on purchases made at and only on www.ToroeEyewear.com


U.S. Military [25% OFF]

-Active Duty Military Personnel
-Military Reservists
-Federal Fire and Emergency Response
-National Guard Personnel
-Military Veterans
-U.S. Coast Guard
-Federal Law Enforcement Officers

U.S and local Law Enforcement, Fire and Emergency Responders [25% OFF]

-Law Enforcement Official
-Fire Department Personnel Official
-Emergency Medical Services (EMS)

Retired members of any of the groups mentioned above also qualify [25% OFF]

- For qualification we must be able to verify proof of validity. We reserve the right to not grant discounted pricing if we are unable to validate proof of title. For questions contact support@Toroeeyewear.com


military first responder discount military discount available



We are currently not accepting applications for Dealer opportunities.

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Warranty claim replacement items must be the same as the Customers original purchased order. A Standard Shipping & Handling fee will apply to all Online Warranty claims at checkout. For In-Store processing, all Warranty orders will be subject to a Standard Warranty Processing fee. If the warranty claim exceeds the limit and there is a mystery pair in the order, the warranty sunglass will be removed, and the mystery pair will still be shipped-The warranty shipping fee will also be adjusted accordingly The shipping address must be the same as provided in the original purchase order. If the original purchased Sunglass is out of Stock, the customer may select another Sunglass of equal or lesser value and must be the closest variant to the original product. In the event that the customers selects another Sunglass (due to out of Stock), The Warranty coverage will carry on only towards the new item. Every verified and valid Sunglass purchase is backed with our Signature Lifetime Warranty. This Warranty covers Manufacturer Defects, General damages, Lost, Broken and stolen occurrences. Warranty claim replacements are valid towards the Lifetime of your sunglasses but limited to one replacement towards General damages, Lost, Broken and stolen claims. By default, the first claim is categorized as 1 of 4 types of occurrences: 1) General Damage, 2) Lost, 3) Broken, or 4) Stolen. Once your first claim has been used, following claims are only granted through Manufacturer Defects. Orders with existing claims are NOT returnable/ exchangeable, even if within the 30 day return window. Every Warranty claim must have a unique order number per product being claimed. Multiple claims within a single Order are NOT allowed. We reserve the right to refuse Warranty to anyone for any reason. Warranty claims and Returns are processed and fulfilled from our Warehouse in Texas USA. ATTN: AMAZON.com buyers: All Warranty claims made towards AMAZON.com purchases, by default will be on freeze for 30 days from the original purchase date. AMAZON.com Warranty claims may be submitted and paid for, but will not release until day 31. To unfreeze this timeframe, the buyer may submit photos and mail the “damaged” sunglasses to TOROE Eyewear. Allow 3-10 business days for processing, and once approved, the Warranty claim will be released for shipment. Limits for Gifts and Warranty: Any product that is received outside of a ”paid for” or a promotional transaction that was discounted equally or greater than 50% off, will not be granted our Lifetime Warranty. Our Lifetime Warranty only applies towards product that is paid for fully or meets above 50% of MSRP. Examples of product that doesn’t qualify for our Lifetime Warranty includes- Sponsored Gifts, Discounted product that exceed 50% off, Giveaway prizes, & General Gifts. Naturally occurred defects with the product is considered a Manufacture defect. Naturally occurred defects must be unintentional and considered a natural occurrence, without the possibility of deliberate action. For all Manufacturer defect claims, the item must be returned to us for evaluation and approval. Policy update of "Limit to 1 Replacement" goes into effect 10/15/2022, and applies to all order placed on and after this date. All orders placed pre 10/15/2022 continue under original policy details.

Submit an instant Warranty claim below

est. process time: up to 12-24 Hours (M-F)



Returns and Exchanges

Returns and Exchanges are extremely easy with us. If for any reason you are not 100% satisfied with your purchase, you may return your items for an item Exchange or refund within 30 days from the date you receive your order. Items processed as Returns or Exchange must be in New, Unmarked and Unused condition, and with its complete original packaging. USA Returned shipping cost are subject to a $10 Flat Rate Fee. USA Exchange Shipping Cost are covered by TOROE Eyewear (Limited to 1 time). Free exchange shipping is available for orders within the US only. International exchanges require a shipping fee of $19.95. International returned shipping costs apply to the customer. There are no Returns on orders that have already used up a Warranty claim. As soon as a Warranty claim is submitted, this forfeits your ability to process a return even if within 30 days of the return window. If the returned product is received in an "unacceptable" condition, we reserve the right to reject the returned order and the package will be mailed back to the customer at the Customers expense. Refunds will appear on your Bank statement once the returned goods have been received and processed at our facility; Allow 12-48 hours for processing. Gift cards are Non-refundable and have no expiration date. Shipping and Shipping protection costs are also non-refundable.


TOROE Eyewear will cover the cost of the customers First exchange- including shipment returning to our facility and New shipment to customer that includes the exchanged item. Shipping costs for continued exchanges after the first occurrence, become responsibility of the customer. Exchanges are unlimited but limited to 1 at TOROE Eyewear's expense. Items processed as an exchange must be in New, Unmarked and Unused condition, and with its complete original packaging.  

Warranty claims and Returns are processed and fulfilled from our Warehouse in Texas USA.

International Returns:

100% money back guaranteed on product cost for all New, unmarked and Unused returns that are submitted within 30 days after receiving your goods. Original shipping costs are non-refundable if the delivery service has already occurred. For International Returns, Return shipping costs are paid for by the customer.

Promotional Item Returns

If there was a coupon or promotion applied to your order - the discounted item automatically gets assumed as the first return. Refund amounts may or may not include promotional savings that were applied towards the order. If a Promotional item was included in your shipment, your return must also include the Promotional item. If the promotional item is not received the retail cost of the item will be deducted from your refund total. 

Mystery Item(s)

Mystery Item(s) are Final sale. They are Non-Returnable/ Exchangeable and carry no Warranty. These products are typically priced at more than 50% off Original Retail cost. A Mystery Item means that it is a complete surprise and your Sunglasses will be chosen at Random selection. 



STEP 1: Click the link below to start your return




Regular orders are processed and fulfilled from our Facility in Los Angeles, CA. Warranty claims and Returns are processed and fulfilled from our Warehouse in Texas USA.

Shipping Protection

Shipping Protection Provides protection for shipments that are lost, broken, or stolen. Add Insurance to your cart at checkout to enable protection. By opting out of shipping protection, we are not liable for lost, damaged, or stolen items. 

In order to use the shipping protection, a ticket must be opened within 15 business days of delivery. If opened after the 15 business days, the shipping protection becomes invalid.

If the package was marked delivered and the delivery information was inputted incorrectly by the customer then this will void the shipping protection.

Missing items within Package

For claims made towards missing items within a package, we must be alerted within 10 days after receiving your package. Customer must provide photo of 1) Package 2) Items within the Package and 3) Photo of the label displayed on the outside of the package. Without proof of these 3 items, we are unable to validate missing items, and request will be denied. 

Domestic (USA Shipments)

• USPS Ground (3-7 Business days): $8.00

• 2-3 Priority Shipping: $10.00

• Next Business Day delivery by 4:30 p.m. to U.S. businesses and by 8 p.m. to residences: $55.00


International Shipments (Outside USA)

The following shipping methods DO NOT COVER International Duties and other Customs related fees. If a Free promotional item is included, Customer holds responsibility for added weight/value costs; if any. ATTN: Due to COVID-19 related Disruptions, First-Class international shipments may take longer than expected to be delivered. In some events, an International shipping address may get considered by the courier as being a “remote area for delivery" and pricing/ service will be effected. The shipping method will than be changed on our end, only if considered as a "remote area for delivery" and the calculated shipping cost will be refunded and the package will ship with via First-Class Mail International (15-45 Business days). 

• 15-45 Business Days First-Class Mail International
• 2-5 Business Days (CA) *UPS Expedite: Calculated at checkout



TOROE Performance Eyewear holds itself non-responsible for the additional custom duties and taxes for all packages that contain a free (promotion) item

None of the services are guaranteed on a specific number of days other that our 2 Day shipping option. For 2 Day shipping: Allow Two business days for delivery, after the package receives its first scan by courier. For handling, allow a maximum of 24-48 hours before the order ships. Typically all orders are processed, handled and prepared in less than 24-48 hours, and ships out accordingly. All shipping costs are responsibility of the buyer and are non-refundable if the shipping service was used. For all shipping services, the delivery time frame begins counting as soon as it receives its first official scan by the courier service provider. When a scan is made, this means that the package is now in official possession of the courier service provider.




These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions. This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.


Other than content you own, which you may have opted to include on this Website, under these Terms, Toroe Performance Eyewear and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,


You are expressly and emphatically restricted from all of the following:
1. publishing any Website material in any media;
2. selling, sublicensing and/or otherwise commercializing any Website material;
3. publicly performing and/or showing any Website material;
4. using this Website in any way that is, or may be, damaging to this Website;
5. using this Website in any way that impacts user access to this Website;
6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
8. using this Website to engage in any advertising or marketing; Certain areas of this Website are restricted from access by you and Toroe Performance Eyewear may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information. We reserve the right to refuse service to anyone for any reason.


In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Toroe Performance Eyewear a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Toroe Performance Eyewear reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

By accepting to have your photo, at Toroe Performance Eyewear sole discretion. your caption associated with such photo (“Content”) posted on www.Toroeeyewear.com website, or any other Toroe Performance Eyewear platform (collectively, “Toroe Performance Eyewear Platforms”), you agree to be bound by these terms of use ("Terms of Use"). Terms of Use affect your legal rights and obligations. If you do not agree to be bound by all of these Terms of Use, you should not accept to have your Content posted or shared on any Toroe Performance Eyewear Platforms. If you wish for Toroe Performance Eyewear to not use or share any of your content; please make sure to communicate this to the company and or its staff. For contact information go to https://www.toroeeyewear.com/pages/


By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.


This Website is provided “as is,” with all faults, and Toroe Performance Eyewear makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.


In no event shall Toroe Performance Eyewear , nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Toroe Performance Eyewear , including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent Toroe Performance Eyewear from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.


Toroe Performance Eyewear is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.


Toroe Performance Eyewear shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.


These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Toroe Performance Eyewear and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.


These Terms will be governed by and construed in accordance with the laws of the State of California, and you submit to the non-exclusive jurisdiction of the state and federal courts located in California.


If you have any questions about these Terms of Use, please use the contact information HERE to contact us. Although Toroe Performance Eyewear will in most circumstances be able to receive your e-mail or other information provided through the Services (including but not limited to account registrations, orders, and other submissions), Toroe Performance Eyewear does not guarantee that it will receive all such information timely and accurately, and is shall not be obligated to read, act on, or respond to any such e-mail or other information.



This privacy notice discloses the privacy practices for www.Toroeeyewear.com This privacy notice applies solely to information collected by this website. It will notify you of the following:

•What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
•What choices are available to you regarding the use of your data.
•The security procedures in place to protect the misuse of your information.
•How you can correct any inaccuracies in the information.
•Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:(818)855-9495

See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data.


By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (818)855-9495 or via email at




Our product(s) may contain chemicals known to the state of California to cause cancer and birth defect or other reproductive harm. For more information on Prop 65 Warnings please visit www.P65Warnings.ca.gov


Not for direct viewing of the sun. Not for protection against artificial light sources, e.g. sunbeds. Not for use as eye protection against mechanical impact hazards or impact with hard objects. Not suitable for driving twilight, at night or with poor visibility. For cleaning, use mild soap and water, and dry using a clean microfiber cloth. For more information on ISO WARNINGS please visit https://www.iso.org/standard/59289.html


By navigating on the Toroe Performance Eyewear website, you agree to our use of cookies during your browsing experience. We use cookies to remember users’ settings, market products and services to users, and for authentication purposes. To manage the cookies that are placed on your computer, you may configure your internet browser to refuse, accept or delete cookies from our Sites at any time. Some of the cookies we use may be more persistent in nature. These persistent cookies may not be deleted when other cookies are deleted. Please check your browser and browser settings to determine where these types of cookies are stored and whether and how they may be deleted. The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most cookies altogether. Please note that if cookies are disabled or removed, not all features of our Sites will operate as intended